Refund policy
We want you to be completely satisfied with your purchase.
Returns
We accept returns within 30 days of delivery.
Items must be unused and in their original condition.
To initiate a return, contact us at support@mypurefinds.com
with your order number and reason for return.
Refunds
Once we receive and inspect your return, we will notify
you by email.
Approved refunds are processed within 5–7 business days
back to your original payment method.
Damaged or Defective Items
If you received a damaged or defective item, please
contact us within 7 days of delivery with a photo of
the issue. We will send a replacement or issue a full
refund at no additional cost.
Non-Returnable Items
- Items returned after 30 days
- Items that show signs of use or damage caused by
the customer
Questions?
Contact us at support@mypurefinds.com